What drives contribution per physical therapy visit?
Illustrative case · Small outpatient physical therapy practice; two licensed PTs; retained leased medical suite; no home care · California, United States; no city or site selected
Explore this business · Unit economics and KPIs
The useful unit is a completed, documented visit with a defined payer and expected net realization. This case produces $121.75 of blended net revenue and $111.75 of contribution per completed visit before fixed clinician payroll, rent, depreciation and debt. Its two licensed therapists support 353.6 normalized monthly slots, but cancellations leave 305.7 expected mature completions. Gross billed charges are not cash.
Define what one visit includes
A case visit contains 40 minutes of individualized treatment plus 10 minutes for associated records and turnover. Both consume licensed clinician time. The case has no parallel patient supervision, PTA leverage, cancellation fees or retail add-ons. If evaluations or complex cases take longer, price and capacity must use their actual mix; the template is not a treatment recommendation.
The gross insurance charge proxy is separate from allowed and expected realized amounts. Insurance and patient responsibility together must reconcile to the net amount, with contractual write-offs and permanent expected noncollection removed once. Outstanding collectible balances remain receivables, not additional earned revenue. For a real practice, collect de-identified remittance examples by code, contract and service date. CMS therapy rules
| Payer | Completed-visit mix | Gross charge proxy | Expected net total | Collection boundary |
|---|---|---|---|---|
| Self-pay | 30.0% | $145.00 | $145.00 | Same-month receipt assumption |
| Commercial | 55.0% | $200.00 | $115.00 | After adjustments; receipts over months 0–3 |
| Medicare | 15.0% | $200.00 | $100.00 | Illustrative enrolled-practice total; months 1–2 |
Reconcile the visit contribution
Multiply each payer share by its expected net total: the result is $121.75 per completed visit. Deduct $4.00 of supplies, $4.70 of billing expense and $1.31 of card expense to obtain $111.75. This ties to the executed model unit export. The billing fee applies to insured net revenue in the service month; it is not another contractual reduction and does not change the payer receipt schedule.
Fixed clinical payroll is paid even when visits cancel. Dividing a salary by visits can help compare productivity, but it does not make payroll a per-visit variable expense. At low volume, the average salary cost per completion rises. Contribution therefore needs the company cost structure before it becomes profit. The earnings and cash guide shows that step, including depreciation, loan interest and principal.
Protect documentation and owner management time
Two clinicians provide 68 weekly visit hours after management and other duties, normalized across 52 weeks and 12 months. Divide those minutes by 50 per visit to obtain 353.6 slots. Two treatment stations fit simultaneous work by two therapists; equipment cannot create a third therapist-hour. No extra patient is billed during another patient’s reserved one-to-one time.
The mature base schedule fills 95.0% of available slots. Net slot loss is 9.0%, because 12.0% of scheduled slots cancel and 25.0% of those are refilled. The completed fraction is 91.0%, producing 305.7 normalized monthly completions. This is expected activity, not an instruction to book fractional appointments. A weekly calendar must check actual working days, breaks, leave, evaluations and availability.
California direct-access continuation beyond 45 calendar days or 12 visits, whichever comes first, has qualifying plan-of-care approval conditions and required notices. Coverage does not follow automatically from access. Those are intake/continuation gates; the model does not assume every referral can be scheduled indefinitely or paid without verification. California scope and exceptions
Track the operating and collection denominators separately
Track requested, booked, cancelled, refilled, completed, claim-submitted, adjudicated and collected activity separately. Compare completed minutes with available visit minutes, and recognized expected net revenue with received cash by service-month vintage. A high schedule-fill percentage can coexist with low completed capacity or delayed collections. Count patient episodes separately from visits; this model does not forecast unique patients from a visit total.
The EBITDA threshold is 278.1 completed visits per mature year-one month; the annualized cash-after-debt threshold is 297.4. One accounts for operating costs, the other also for scheduled debt. Actual month cash still depends on receivables and policy-renewal timing. These are local case results, not standard industry productivity targets or insurer reimbursement benchmarks.
Use the funding brief to document contracts and the reserve, and keep actual care decisions with licensed clinicians. A capacity test tells you what paid staff can deliver; it does not establish medically appropriate visit frequency or payer authorization.
Sources and scope
- Case assumptions and existing planning-case methodology · Checked 2026-10-05 · Author-selected outpatient case. No signed lease, patient referrals, insurer contract or project quotation. All case rates, mix, demand and timing remain assumptions.
- Physical therapists — Occupational Outlook Handbook · Checked 2026-10-05 · May 2025 national median annual employee wage, USD 102760; page modified August 27, 2026. Excludes self-employed pay; does not establish California hiring or owner compensation.
- Physical Therapy Board of California — practice laws and consumer FAQ · Checked 2026-10-05 · California PT/PTA/aide roles and license verification. This case employs two licensed PTs and no assistants/aides; no practitioner credential or site approval has been received.
- California Business and Professions Code 2620.1 · Checked 2026-10-05 · California direct-access treatment; effective January 1, 2023 amendment displayed. Selected adult outpatient treatment excludes the wellness and education-plan exceptions.
- CMS Therapy Services — CY2026 updates · Checked 2026-10-05 · Outpatient therapy coding/payment framework; current page discusses 2026 updates, KX and MPPR. No locality/CPT/modifier fee calculation performed; modeled Medicare visit receipts are assumptions.
- CMS medical bill rights when not using insurance · Checked 2026-10-05 · Uninsured/self-pay good-faith estimate information. Does not authorize private contracts for otherwise covered Medicare services.
- Access to medical care for people with mobility disabilities · Checked 2026-10-05 · Federal medical-facility accessibility guidance, updated June 26, 2020. Supports a survey of usable access, transfer equipment and space, not a construction budget or site certification.
- Rehabmart Armedica AM-300 treatment table listing · Checked 2026-10-05 · Observed October 5, 2026: ARM-AM-300 / MPN AM-300, base table 2592.74 USD, forest-green option ARM-3 displayed 0 additional charge. No optional upgrades/coupon. Listed price is not a delivered/installed clinic quote.
- Publication 15 (2026) — employer tax guide · Checked 2026-10-05 · 2026 federal payroll tax components. The case 15 percent all-in burden includes other assumed costs and is not a statutory combined tax rate.
- SBA 7(a) loans · Checked 2026-10-05 · Program purposes and application through lenders. The model loan is illustrative; no approved terms, equity rule or applicant approval probability is asserted.
- SBA 504 loans · Checked 2026-10-05 · Long-term major fixed assets and CDC route; not working capital/inventory. Separate from illustrative ten-year general term loan.
- SBA 7(a)/504 FOIA data — verified June 2026 snapshot · Checked 2026-10-05 · Existing hash-verified aggregates, cutoff June 30, 2026. Approval FY2023–FY2025, NAICS 621340, PIF/CHGOFF/EXEMPT statuses. Whole therapy/audiology industry; no borrower rows copied.
- Census NAICS 621340 industry description · Checked 2026-10-05 · 2022 NAICS broad offices of physical, occupational and speech therapists and audiologists. The narrow model is outpatient physical therapy only.