Operating decisions by business
Worked articles that connect practical operating choices to capacity, costs and cash. Each uses a specific educational case and identifies assumptions that still need local evidence.
Counter-service restaurant
- Delivery platforms or direct pickup: compare contribution per order
Compare delivery and direct pickup on the same menu receipt, including ingredients, packaging, commission, payment costs and displaced peak orders.
- How to design a counter-service menu that fits kitchen capacity
Use a station-time worksheet to fit a counter-service menu to peak kitchen capacity, paid shifts, holding space and pickup demand.
Electrical contractor
- How to price electrical jobs when travel and materials vary
Build electrical job estimates that recover paid travel, scoped materials, permits, callbacks and collection costs without confusing markup with margin.
- Service calls or installation projects: choosing an electrical work mix
Compare electrical service calls and small installation projects using paid crew hours, contribution, material cash, scheduling and collection timing.
Commercial cleaning company
- Building a cleaning route: account density, travel and staffing
Evaluate route density from paid travel, access windows and real shifts, with a worked comparison showing how dispersed offices consume capacity.
- How to bid an office-cleaning contract from measured labor hours
Build an office-cleaning bid from a task log, paid delivery time and an allocated roster cost, then test the result against invoice cash.
Pet grooming salon
- Appointment scheduling for a pet groomer: coat type, drying and no-shows
Build a grooming appointment book from active service time, attended drying, safe waiting space and unrecovered cancellations.
- Mobile grooming or a fixed salon: what changes in the operating model
Compare a grooming van with a leased salon by labor, travel, water, power, downtime, paid owner work and funding scope.
Self-service laundromat
- Choosing a washer-size mix: cycles, customer demand and installed costs
Compare laundromat washer sizes using observed load demand, paid cycles, drying, utility scope and incremental installed cost—not vend price alone.
- How to inspect laundromat utilities before signing a lease
Turn a laundromat machine schedule into a utility inspection file: water, sewer, gas, electrical service, exhaust, quotes and lease conditions.
Painting contractor
- Estimating repaint jobs: surface preparation, materials and crew time
Build a repaint estimate from measured surfaces, explicit preparation and person-hours, then check materials, callbacks and collection timing.
- Interior or exterior painting: seasonality and scheduling tradeoffs
Compare interior and exterior repaint schedules through coating windows, occupied-room constraints, paid crew capacity and collection cash.
Roofing contractor
- How supplier deposits and weather affect a roofing project's cash
Follow a roof order from lawful customer advance to supplier payment, weather delay, completed work and cash collection.
- Replacement roofs or repair calls: choosing a roofing work mix
Compare replacement and repair contribution against distinct crew, technician, owner and cash constraints rather than ticket price alone.
Employee-operated nail salon
- Employee pay or booth rental: two different nail-salon economics
Compare a nail salon that earns service receipts with a space-rental business, including paid owner work, vacancies and worker-status evidence.
- How nail service duration changes appointment capacity
Measure full nail-service blocks, compare contribution per booked hour and test the cash impact of slower treatments before adding stations.
Food truck
- Food-truck menu design: prep capacity, service speed and food waste
Design a menu around shared ingredients, paid preparation, the service bottleneck and measured waste, with a worked two-bowl truck example.
- How to evaluate a food-truck service location before booking
Screen a food-truck site for legal access, usable demand, whole-window costs and service capacity before committing to recurring bookings.
Retail bakery
- How to measure bakery waste by product batch
Reconcile bakery production, full-price and discounted sales, donations and discards by batch, then separate waste cost from lost revenue.
- A bakery production schedule: oven time, labor and peak demand
Build a bakery production schedule that connects mixing, proofing, paid labor and oven waves to the retail opening peak.